JetBlue Airways is a major American low-cost airline that ranks seventh in passenger traffic in Northern America. JetBlue Airways is headquartered in Queens’ Long Island Town district, with other corporate offices in Florida and Utah. In 2020, it was ranked #394 on the Fortune 500 list of the largest businesses in the United States of America, as measured by total revenue. JetBlue operates over 1,000 daily flights between the United States and Mexico, the Caribbean, South America, and Central America.
JetBlue is not a member of any of the major airline alliances, although it has codeshare agreements with 21 airlines, including Sky Team, Oneworld, unaffiliated carriers, and Star Alliance.
JetBlue’s Baggage Restrictions
Are you traveling with a large amount of luggage? We’ve got your back. Discover all you need to know about JetBlue’s luggage policy: checked bags, carry-on bags, excess baggage limitations, and much more. Let’s review the key points of JetBlue’s domestic and international baggage policies:
- According to JetBlue’s baggage policy, the airline will evaluate whether or not any luggage, checked or carry-on, may be taken on board the aircraft based on its weight, size, and contents.
- Carry-on luggage on JetBlue flights must be kept under the seat or in the overhead storage bins.
- According to JetBlue’s carry-on baggage policy, passengers are solely responsible for their handbags.
- JetBlue will accept checked-in luggage only on flights on which the customer is carried.
- JetBlue luggage assigned to an aircraft must contain a baggage identification tag in addition to a label giving the passenger’s name, address, JetBlue flight booking number, and contact number.
- Any carrier will refuse to ship any item that does not conform to JetBlue’s luggage dimensions and baggage restrictions.
- In accordance with JetBlue’s flight modification policy, if a passenger requests a change in flight date, time, or destination, JetBlue’s baggage policy may be modified to accommodate the revised flight itinerary.
- In accordance with JetBlue’s cancellation policy, baggage fees will be refunded on specified tickets only.
- Under no circumstances can the JetBlue baggage charge waiver be applied to the limited fare.
Allowance for Baggage on JetBlue
Due to a recent change in JetBlue’s luggage carry-on policy, please carefully evaluate the following concerns:
- All rates include one personal item that fits beneath the seat, such as a compact handbag, backpack, laptop bag, long coat, umbrella, or permitted pet carrier.
- JetBlue baggage for personal items cannot be larger than 43 x 33 x 20 cm (including handles, pockets, and wheels).
- All tickets, with the exception of JetBlue Basic, include one carry-on bag.
- The carry-on luggage must be no larger than 55 x 35 x 22 cm and no heavier than 7 kg.
- After February 25, 2021, JetBlue Basic prices do not include a carry-on bag. However, an exemption to this JetBlue luggage policy would apply to the following:
- Members of the mosaic
- JetBlue’s military baggage fliers
- Minors who are unaccompanied
- Passengers who purchase a JetBlue Basic price that includes the Even More Space seating package will receive
- Passengers who purchased a JetBlue Basic fare with a pet will be allowed to bring an authorized pet carrier as a personal item on board.
- Passengers booking a basic fare with carry-on luggage will be charged a 65 USD check-in baggage fee by JetBlue.
According to JetBlue’s baggage check-in policy
- Passengers may check up to two suitcases at their destination at any moment throughout the booking process and until they arrive at the airport.
- If the cost does not include a checked bag, customers may save 20% on JetBlue baggage fees by prepaying online or using the mobile booking app.
- JetBlue baggage weight limits are 22.68 kg and 68 linear inches, or 158 cm.
JetBlue’s Baggage Excess Policy
The following is information on JetBlue’s excess baggage policy:
- Each piece of JetBlue check-in luggage that exceeds the free baggage limit but does not exceed 62 linear inches in length or 50 pounds in weight will be accepted for a cost of $150 USD one-way.
- Baggage that exceeds 62 linear inches but does not exceed 80 linear inches will be allowed for a one-way fee of $150 USD per item on JetBlue.
- Baggage weighing more than 50 pounds or 23 kilograms but less than 100 pounds or 45 kilograms may be permitted as a checked bag for a one-way excess baggage cost of $150 per item.
- Excessive, overweight, and/or large luggage is not permitted on JetBlue flights to and from certain travel destinations during defined periods.
- According to the airline’s baggage rules, baggage that exceeds 80 linear inches in length and weighs more than 100 pounds or 45 kilograms will not be accepted by JetBlue.
JetBlue’s cancellation policy is 24 hours.
- According to Jetblue’s cancellation policy, passengers will be charged a cancellation fee if they cancel tickets after the 24-hour window has passed.
- JetBlue Airlines will charge a cancellation fee if the traveler fails to board the aircraft on time. The airline’s cancellation policy is also heavily influenced by the customers’ route.
- The customer flying in the Blue Basic Fare Class is not entitled to cancel the tickets under this cancellation policy. If they cancel, they will not get a refund.
- According to Jetblue’s cancellation policy, passengers who utilize the online cancellation option save $25 USD.
- If a customer is travelling in the Blue Extra Fare class, the airline will provide a full refund within three weeks.
- There will be no cancellation fee if the airline cancels flights for corporate reasons. Compensation will be available to all travelers, regardless of whether they have a non-refundable or basic economy fare ticket.
- If the standby ticket is not confirmed, the traveler will receive $75 USD in accordance with JetBlue’s cancellation policy.
To learn more about JetBlue’s 24-hour cancellation policy, click here.
- Passengers may get a full refund if they cancel their tickets in accordance with JetBlue’s 24 Hour Cancellation Policy.
- Under this policy, the traveler is not charged a cancellation fee if the ticket is canceled before the expiration of 24 hours.
- The flight departure date must be at least seven days after the date of cancellation.
- If a traveler cancels a ticket after 24 hours, JetBlue will impose a cancellation fee ranging from $75 to $200.
- Therefore, in order to qualify for a refund, the traveler must purchase a refundable ticket. However, there is no need to be concerned since JetBlue’s 24-hour cancellation policy applies to both refundable and non-refundable tickets.
What variables contribute to the JetBlue Cancellation Fee?
JetBlue’s cancellation fee is calculated based on three factors:
- Justification for ticket cancellation
- Cancellation fees vary according to ticket type.
- Cancellation date and time
Justification for rescheduling a flight
- If a flight is canceled for a passenger-controllable reason, the airline will assess a cancellation fee based on the ticket type.
- If a flight cancels a ticket due to the death of a relative or health concerns, the airline will waive the cancellation fee.
Cancellation fees vary according to the ticket category.
- A customer flying on a Basic Economy rate must pay the entire amount of the cancellation fee to JetBlue.
- For ticket holders of Blue and Blue Plus Fares, cancellations are classified into four categories.
- A cancellation fee of $75 USD is applied if the total fare is less than $100 USD.
- If the cost of a passenger ticket is between $100 and $150, the airline will charge $100 per person.
- If the total ticket fee is between 150 and 200 USD, the traveler must pay 150 USD for each person.
- If the total cost of the ticket exceeds 200 USD, the traveler must pay a cancellation charge of 200 USD per person.
After cancellation costs are deducted, the remaining balance is remitted to the passenger’s account within three weeks. To secure a refund, the traveller must submit a refund request form 24 hours before departure. If a traveler decides to cancel their ticket within four hours of departure, they will not get a refund.
- A traveler flying on Blue Extra Fares will get a full refund. They must pay a cancellation fee of $25 USD if they contact Jetblue customer support to cancel the ticket.
Cancellation date and time
When a traveller cancels a JetBlue ticket on the day of departure, they are charged the following fees:
- After departure, the whole cost of the ticket
- Prior to Departure: 75 to 200 USD, depending on the ticket type.
- Non-refundable ticket holders must pay a cancellation fee equal to 90% of the entire ticket price.
Have you ever had an issue with JetBlue Airlines’ refund policy?
A traveler may easily get a refund by adhering to JetBlue’s refund policy.
- The refund policy stipulates that a traveler who successfully cancels a non-refundable ticket within 24 hours of purchase will get a refund.
- If a traveler cancels a ticket due to circumstances beyond their control, JetBlue Airlines will not charge cancellation costs.
- Following the risk-free period, the traveller will get a refund, less cancellation costs.
JetBlue Airlines’ Pet Policy
JetBlue Airlines is a market leader when it comes to low-cost carriers. It is well-known for the low-cost services it delivers to travelers. If you ever need to fly with JetBlue and you have a pet that you cannot leave alone at home or maintain in a care facility, have no fear; JetBlue has procedures in place to accommodate this circumstance as well.
If you need to fly with your pet, you may simply do it by following the steps below, since JetBlue does permit pet travel.
JetBlue Pet Travel: A Step-by-Step Guide
JetBlue Airlines allows pet carriers that meet the following specifications:
- For each trip, the pet cost is $125.
- The maximum dimensions of the pet carrier are 17″L x 12.5″W x 8.5″H, and the combined weight of the pet and the carrier cannot exceed 20 pounds.
- We accept both hard-sided and soft-sided pet carriers.
- The pet carrier’s bottom must be leakproof.
- The pet carrier should have enough ventilation.
Traveling with Pets in the Passenger Cabin
The following are JetBlue Airways’ pet travel regulations:
- If you intend to travel with your pet, you should be aware that only small dogs and cats up to a particular size are permitted in the cabin.
- In addition to the animals listed above, no other animals are permitted in the passenger cabin.
- You may transport your pet on JetBlue’s international and domestic flights provided it satisfies the policy’s size requirements.
- You may travel with your pet in the passenger cabin, but owing to health and security concerns, dogs cannot be accepted as checked baggage.
Thus, the aforementioned points will provide you with a clear image of JetBlue Airlines’ pet policy, and you may travel without incident with JetBlue airlines. These are details that should be learned firsthand in order to have a general notion of how the journey will go well.
Questions That Are Frequently Asked (FAQs)
Are there any rates that offer complimentary JetBlue baggage?
Yes, in accordance with JetBlue’s luggage policy, the JetBlue Plus rate includes one complimentary checked bag. Two complimentary checked bags are included in the mint cost.
Mosaic fare members receive two complimentary checked bags, whereas JetBlue Plus and JetBlue Business Card members receive one complimentary checked bag.
Are JetBlue’s baggage check-in fees refundable?
If a booking is canceled at least two hours before the planned departure, JetBlue will reimburse the baggage cost using the original method of payment. JetBlue Airlines does not reimburse baggage costs if you board the aircraft but do not check your luggage.
JetBlue baggage fees would apply solely to checked bags that are added at the airport or within 24 hours of the planned aircraft departure.
What if I bring carry-on luggage when I purchase a blue basic fare?
All prices, with the exception of JetBlue Basic, include one carry-on bag. After February 25, 2021, JetBlue Basic prices do not include a carry-on bag.
Is there an exemption to the no-carry-on luggage regulation for Blue Basic?
The only exceptions to this JetBlue baggage policy would be for Mosaic members, JetBlue military baggage fliers, unaccompanied kids, and those paying a JetBlue basic price via the Even More Space seating program.
What is JetBlue Airlines’ no-show fee?
When a person fails to board or chooses to cancel their trip after the aircraft has departed, they are charged a cancellation fee known as the “No-Show Fee.” The No-Show charge is equivalent to the whole ticket cost.
What should you do if JetBlue Airlines cancels your flight?
For reimbursement, you must contact JetBlue Airlines’ customer service.
How much will the airline charge for a ticket that is non-refundable?
JetBlue’s non-refundable ticket cancellation cost is broken into two components:
If travelers cancel their tickets on the same day as their scheduled departure, the airline will not charge them a dime.
After 24 hours, if the flight is canceled, the airline will charge the whole fare as a cancellation fee.
Can I cancel a JetBlue flight and get a full refund?
According to the airline’s cancellation policy, you will get a full refund if you cancel your ticket on the day of reservation and the flight’s departure date is less than one week away.
Will I get a refund if the airline cancels my flight?
Yes. You will get a refund if the airline cancels the flight for any reason. Compensation or refund amounts vary according to the cause of the cancellation.
Is it more expensive to cancel a ticket at the airport counter?
Yes. When you opt to cancel your ticket at the airport counter, you will be charged an additional service fee in addition to the cancellation price.
How can I cancel a ticket purchased using the Jetblue mobile app?
You must take the following simple steps to cancel a ticket on the Jetblue mobile app:
- Download the mobile application and log in using your user credentials.
- Navigate to the Manage My Trip area and input the reservation ID and last name of the guest.
- Then, from the list of passengers with the cancellation reason, choose the passenger’s name.
- Once the cancellation reason has been entered, scroll down and click the Yes option to advance to the next step.
- Comply with JetBlue’s cancellation policy (if required).
- After completing the cancellation request, you will get a confirmation email to the cellphone number and email address associated with your account.
What would the reimbursement amount be if I canceled my flight due to my grandfather’s death?
The airline will waive the cancellation fee if you cancel your ticket owing to the death of your grandpa or any other relative. To get a refund, you must produce a copy of your relative’s death certificate.
How can I cancel a JetBlue Airlines flight?
JetBlue Airlines has a two-tiered cancellation process:
- Online Portals: JetBlue’s website (https://www.jetblue.com/) and its mobile application.
- Offline Portals:-Over the phone, at the ticketing office, or at the airport counter
How can I fill out the cancellation form in the offline mode?
You must visit the airport counter or JetBlue ticketing office to complete the cancellation form. Offline cancellation involves more work and time; you will also be charged service costs if you cancel tickets at the ticketing counter.
What is the number for the toll-free helpdesk for Canadian passengers?
The airline maintains a separate helpline for travellers traveling with a Canadian passport. This is the toll-free number for Canadian travelers. It is available in the English language and operates 24 hours a day, seven days a week.